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Shipping & delivery
Cost
Shipping is free and tracked on every order across all 50 states. There is no minimum spend and no code to enter.
Timing
- Orders are prepared and dispatched within 1–2 business days.
- Estimated U.S. delivery typically takes 7–15 business days.
For a birthday, we recommend ordering at least three weeks ahead so there is room for the full window plus time to try the dress on.
Tracking
You'll receive a confirmation email straight after checkout and a tracking link as soon as the parcel leaves our warehouse. If tracking hasn't updated after five business days, email us and we'll chase it.
Duties & taxes
Any duties or import taxes outside the United States are set by your local customs authority and are the recipient's responsibility.
Questions
Email support@tulleluce.com with your order number and we'll get back to you, usually the same day.